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Home / Archives / Vol. 13 No. 1 (2026): e-JEBA Volume 13 Number 1 Year 2026 / Management

PERSEPSI KEMUDAHAN DAN PERILAKU PEMBELIAN IMPULSIF PADA LAYANAN BUY NOW PAY LATER: PERAN MEDIASI MOTIVASI BELANJA HEDONIS DAN PERAN MODERATOR KONTROL DIRI

(PERCEIVED EASE OF USE AND IMPULSIVE BUYING IN BUY NOW PAY LATER SERVICE: THE MEDIATING ROLE OF HEDONIC SHOPPING MOTIVATION AND THE MODERATING ROLE OF SELF-CONTROL)

Liza Yudhita Widyastuti

Fakultas Psikologi, Universitas Negeri Jakarta, Indonesia


Yulia Chaerani Azzahra

Fakultas Psikologi, Universitas Negeri Jakarta, Indonesia


Khalid Ahmad Izzah

Fakultas Psikologi, Universitas Negeri Jakarta, Indonesia


Sasikirana Rein

Fakultas Psikologi, Universitas Negeri Jakarta, Indonesia


Reny Rustyawati

Fakultas Psikologi, Universitas Negeri Jakarta, Indonesia


Fildzah Rudyah Putri

Fakultas Psikologi, Universitas Negeri Jakarta, Indonesia



DOI: https://doi.org/10.19184/e-jeba.v13i1.60027 

Abstract


This study is the first research which empirically examine the psychological mechanism of impulsive buying among Buy

Now Pay Later (BNPL) users, specifically Shopee PayLater. The mechanism consists the influence of perceived ease of use of Shopee PayLater on impulsive buying, mediated by hedonic shopping motivation and moderated by self-control. Data from 301 Shopee PayLater users were analyzed using Hayes PROCESS Macro in SPSS. This study indicate that perceived ease of use significantly predicts hedonic shopping motivation. Although its direct contribution is small (R2 = 0.029), the indirect effect on impulsive buying is sufficient to stimulate the affective aspect (hedonic shopping motivation) that drives impulsive buying in the BNPL ecosystem. Notably, this mediated effect remained significant even among individuals with high self-control (indirect effect = 0.171; 95% CI = 0.024–0.373). Thus, while self-control moderates and weakens the relationship between hedonic shopping motivation and impulsive buying, its effect is limited. Researcher suggest additional variables which are capable to suppress impulsivity and to foster healthier and more responsible consumption behavior. These findings contribute to create digital financial literacy education and propose ethical design

BNPL service.




Keywords: buy now pay later, hedonic shopping motivation, impulsive buying, perceived ease of use, self control




PDF

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Published

2026-04-01


Issue

Vol. 13 No. 1 (2026): e-JEBA Volume 13 Number 1 Year 2026


Section

Development Economics


Pages

95-106


License

Copyright (c) 2026 

e-Journal Ekonomi Bisnis dan Akuntansi

Universitas Jember

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. 
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